Personal Umbrella Insurance Reinvented
The Monoline Policy Claims Process
Claims Handled With Care, Every Time.
RESPONSIVE SERVICE, CLEAR COMMUNICATION
Monoline is committed to making the claims process straightforward for both agents and policyholders.
If a claim occurs, simply notify the Monoline team and we'll guide the process from there.
Claims are administered by our trusted claims partner, TransEleven Claims Managers (TCM), whose experienced team specializes in liability claims management and resolution. Together, we ensure every claim is handled efficiently, fairly, and with the attention it deserves.
If a claim occurs, simply notify the Monoline team and we'll guide the process from there.
Claims are administered by our trusted claims partner, TransEleven Claims Managers (TCM), whose experienced team specializes in liability claims management and resolution. Together, we ensure every claim is handled efficiently, fairly, and with the attention it deserves.
How to Report a Claim
Option 1
Through the Monoline Platform (Recommended)
- Log in to your account at app.monoline.com
- Search for the customer's policy
- Open the policy page
- In the Claims section, select Start a Claim
- Complete the First Notice of Loss (FNOL) submission
Option 2
By Email
Send an email to claims@monoline.com
Please include:
- Monoline Policy Number
- Named Insured
- Date of Loss
- Type of Loss
- Details of Claim
- Underlying carrier claims adjuster contact information (phone & email)
- Attach a full copy of the underlying policy
Option 3
By Phone
Call (612) 470-1328
Our team will help capture the necessary information and guide the next steps, including collecting the underlying carrier's claims adjuster contact details.
Monoline policies are 100% reinsured by A-rated backers.
Proven. Trustworthy.
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