Monoline at the PRMA Summit 2024: Building Connections, Shaping the Future of HNW Insurance

Oct 31

This week, we had the privilege of attending the PRMA Summit 2024—a highlight of the year for everyone in the high-net-worth (HNW) insurance space. Over three days, we connected with industry experts, shared insights on the evolving role of technology, and celebrated our shared commitment to enhancing the client experience in HNW insurance.

From our bustling booth, to the WiFi we sponsored, to insightful panel discussions, we’re grateful for the chance to build relationships, exchange ideas, and showcase our platform to the PRMA community. Here’s a quick recap of Monoline’s exciting week:

Celebrating with USI Partners

We were honored to host a private happy hour for our partners at USI on the evening of October 28. Held on the BAR Terrace at the Loews Hotel, this gathering allowed us to enjoy great conversations over appetizers and drinks in a relaxed setting. It was a perfect close to a productive day in the Exhibitor Hall and an opportunity to deepen our partnership with USI members.

Connecting with Industry Leaders

The PRMA Exhibitor Hall was in full swing, and our Monoline booth was thrilled to see such high engagement. Our team had the opportunity to connect with many of you, discussing how Monoline’s platform brings value to agents and account executives in the personal umbrella insurance market. From live demos of SimpleSwitch—our latest tool simplifying policy transfers—to discussions about the power of AI, we loved seeing the excitement around our platform’s potential.

Thank you to everyone who stopped by, shared feedback, and took part in shaping Monoline’s future alongside us. Our aim has always been to empower agents by creating innovative solutions that free up time for what matters most: building strong client relationships.

Celebrating Rachel Crump’s Accomplishment

We were thrilled to celebrate a major milestone for our team as Rachel Crump received her CPRIA (Chartered Private Risk and Insurance Advisor) designation. This is a tremendous achievement and a testament to Rachel’s dedication to her craft and commitment to supporting our agents. Her advanced expertise enhances our ability to serve agents with even greater insight and guidance, and we couldn’t be prouder of her accomplishment. Congratulations, Rachel!

Highlights from Jerod Blakestad’s Panel on AI in HNW Insurance

One of the week’s standout sessions was the “Future of AI and Technology in HNW Insurance” panel, where Monoline Co-Founder Jerod Blakestad joined other industry leaders to discuss the rapidly advancing AI landscape. Jerod’s insights centered on the role of AI as a supportive tool that enhances, rather than replaces, the essential human connections that drive client success.

In his remarks, Jerod emphasized Monoline’s approach to balancing innovation with personal touch, reminding the audience that while AI technologies such as machine learning and natural language processing create powerful efficiencies, they should serve to elevate human interactions. For HNW clients, trust and empathy remain paramount, and AI allows account executives to devote more energy to cultivating meaningful connections by streamlining routine tasks.

Some key takeaways from Jerod’s session:

AI as a Relationship Tool: AI isn’t a threat to relationships; it’s an opportunity. By automating time-consuming tasks, AI allows account executives to focus on what they do best: building client relationships.
Empathy in a Tech-Driven World: AI may enhance decision-making, but empathy and trust are irreplaceable, especially when serving HNW clients with complex needs.

Wrapping Up

As we look back on the PRMA Summit, we’re filled with gratitude for everyone who made this event a success. From insightful sessions to engaging conversations at our booth, we’re thrilled to be part of a community so committed to pushing the boundaries of what’s possible in HNW insurance.

We’re more energized than ever to continue developing tools that enhance both the client and agent experience, combining the best of AI with the irreplaceable human connection. Thank you to PRMA for hosting an incredible summit, and to everyone who stopped by to connect with us. We can’t wait to see what’s next for Monoline—and to continue this journey alongside you all!

Celebrating with USI Partners